Privacy Policy

This Privacy Policy explains how Prosper Garage Door Repair ("we," "us," or "our") collects, uses, and protects information when you visit our website, request a quote, call us, or use our "Text Us" feature. By using our site or contacting us, you agree to this policy.

Information We Collect

We collect information you voluntarily provide through our quote and "Text Us" forms, including your name, phone number, email address (optional), city, and a description of the service you need. We may also collect basic technical data such as your IP address and general usage information to operate and secure the site.

How We Use Your Information

• To respond to your request, schedule service, and provide a quote.
• To contact you by phone, text message, or email about your specific request.
• To improve our services, website, and customer support.
• To comply with legal obligations and prevent fraud or spam.

SMS / Text Messaging

When you submit your phone number through our "Text Us" or quote forms, you consent to receive text messages from us regarding your service request. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. Opting out of texts will not affect your ability to receive service by phone or email.

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with any third parties for their marketing or promotional purposes. Your information is used solely to communicate with you about your garage door service.

Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings, though some features may not work as intended.

How We Share Information

We do not sell your personal information. We may share limited information with trusted service providers (for example, our messaging/communications provider) strictly to deliver the services you requested, or when required by law.

Data Retention & Security

We keep your information only as long as needed to provide service and meet legal requirements, and we use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.

Your Choices

You may request that we update or delete your information, or stop contacting you, by calling (469) 231-4906 or emailing Prospergaragedoors@gmail.com.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the latest revision.

Contact Us

Prosper Garage Door Repair
130 N Preston Rd, Prosper, TX 75078
Phone: (469) 231-4906
Email: Prospergaragedoors@gmail.com